TERMS of service

Website Ownership and Operation

The website www.azori.co.uk ("Website") is owned and operated by Azori, a UK-based company ("we", "us", "our"). By using this Website, you ("visitor", "you", "your") agree to these Terms & Conditions.

Terms of Use

You must be at least 18 years old to use this Website. Accessing this Website means you accept these Terms and Conditions and are legally bound by them. If you disagree with these terms, please stop using the Website.

Changes to Terms and Conditions may occur without notice. Continued use of the Website after changes implies acceptance of the new terms.

This Website and the materials offered are independent and not endorsed by any social media or other websites unless specified.

Purchasing any program, product, or service from us implies acknowledgement of these terms and adherence to specific program terms, which supersede in case of conflict.

Purchases Made Through the Azori Website

When you make a purchase through the Website, you acknowledge and agree that such transactions are undertaken voluntarily, and you are solely financially responsible for all purchases. This responsibility extends to purchases made by you or on your behalf, regardless of the information provided at checkout. If it emerges that unauthorised use of a credit card or other payment information has occurred, you accept sole financial responsibility for transactions made through our Website.

You confirm that the information you provide to us or our payment processor is true and accurate. If your payment fails to process, we reserve the right to withhold the product until full payment is received.

Refund Policy

Due to the digital nature of our products and services, including courses, programs, classes, live events, coaching, and masterminds, Azori does not offer refunds for any payments made except for the BrandMe Group One-Month Taster. This policy also applies to sales made with promotional discounts; such sales are considered final and are not eligible for refunds, either full or partial, under any circumstances. This policy is in place to maintain the value and integrity of our offerings and extend significant discounts to our customers.

BrandMe Programme (Group & VIP)

You can access the BrandMe programme for a 6 months. During this time, you will receive:

Group:
Full access to the BrandMe course curriculum, featuring the latest in-depth strategies.
Weekly 1-hour group video coaching calls led by Kate & Pascale.
Daily access to support within our private online community portal.
Bonus expert training sessions to elevate your personal brand.
Plug-and-play templates and resources designed to save you time and money.

VIP:
Everything included in Group access, plus:
A 1–2 day, done-with-you 1:1 online video strategy session with Kate & Pascale, focusing on the first pillar of the BrandMe strategy content.
Bi-weekly 1-hour 1:1 coaching calls with Kate & Pascale.
Dedicated 1:1 VIP chat support, available Monday–Friday, 9 a.m.–5 p.m. (UK time).

BrandMe Programme Group Taster

We occasionally offer a one-month taster for the BrandMe Group Access. If you decide the one-month taster isn’t for you, you may request a refund—no questions asked.

For all other payments and purchases, including those made for continued programme access, no refunds are offered due to the digital nature of our products and services.
After completing the one-month taster, if you choose to continue with the full 6-month programme, you may pay the remaining 5 months in instalments.

BrandMe Programme Ongoing Membership

After completing the 6-month BrandMe Programme, you will have the option to join an ongoing monthly membership for continued support and access to resources.

This membership is flexible, and you may cancel at any time. However, please note that if you cancel and later wish to rejoin, you will need to reinvest in the BrandMe Programme at the full current price, as the original lower membership fee will no longer apply.

BrandMe Programme Missed or Unpaid Payments

If payments are missed or remain unpaid, the client will be removed from the BrandMe Programme until the outstanding balance, including a recurring monthly late fee of 10%, is paid in full, unless otherwise agreed in writing. The late fee will be calculated at 10% of the total overdue amount and applied monthly, starting from the original payment due date.

We reserve the right to make allowances in good faith where we feel it is appropriate. However, if a payment remains outstanding for more than 90 days, the client will be permanently removed from the programme, and the late fee will continue to accrue monthly until the balance is cleared.

Please note that if the client is reinstated into the programme after clearing their balance, the programme end date will remain unchanged from the original start date. Any time lost during removal from the programme will not be added to the programme duration.

Earnings Disclaimer

Azori makes no guarantees regarding the level of business or financial success you may experience through our programs. Success varies by individual, and we do not guarantee any specific income level. The use of our information, products, and services should be based on your own due diligence. Azori is not liable for any success or failure directly or indirectly related to the purchase and use of our programs. Results will depend on individual capacity, business experience, expertise, and motivation.

Testimonials

Testimonials and experiences shared by clients on our website are for illustrative purposes only. They represent real client experiences but do not guarantee that current or future clients will achieve the same or similar results. These testimonials are meant to showcase what is possible and should not be taken as a guarantee of future performance or success.

Accessibility and Usage

Azori strives to make our Website accessible and user-friendly. You are expected to utilise our Website and services responsibly, adhering to all terms of use. Misuse of our Website or services may result in suspension or termination of access.

Intellectual Property Rights

The content and materials on this Website, including but not limited to its design, layout, photographs, graphics, text, documents, data, logos, artwork, colour scheme, and branding, are the property of Azori and/or our affiliates or licensors. This content is protected under UK intellectual property laws, including copyright and trademark laws. The unique and original works on this Website, including blog posts, program names, and other texts, whether authored by us or not, are considered proprietary information and are part of our intellectual property.

As a visitor to our Website, you acknowledge that all materials have been developed with considerable time, effort, and investment, making them valuable assets of Azori. These materials must not be used in any unauthorised or improper manner. Unauthorised use, including but not limited to modification, reproduction, or distribution of our content, constitutes an infringement of our rights and is strictly prohibited unless authorised by us in writing.

Access to our Website content provides you with a limited, revocable, non-transferable license for personal, non-commercial use only. If you purchase a product, package, or service from our Website, you are granted a limited license to use the information as per the Terms of Use or Client Agreement associated with the specific purchase.

Engaging in prohibited, improper, or unauthorised use of our Website content, Programs, Products, Services, or Program Materials, as outlined in these Terms and Conditions, is considered theft and subject to legal action, including potential criminal offence and civil claims for damages.

Trademarks, taglines, and logos displayed on our Website and Program Materials are our property. Any use of these trademarks, including framing, meta tags, or other methods, is strictly prohibited without our express written consent.

You are required to include trademark indicia when using any trademarks, taglines, or logos for which you have received permission from us. Our trademark symbols (™) or ® must not be used without our express written permission.

Occasionally, we may offer free downloadable, printable, audio, or visual content as part of a promotional offer in exchange for your contact information. Such material is intended for your personal, non-commercial use only and must not be modified, distributed, or shared in any way other than its original form. If shared, proper credit to Azori must be given, and the material must not be presented as your own or used for any financial gain or other benefits.

All rights not expressly granted in these terms or any express written license are reserved by Azori.

Data Protection and GDPR Compliance

Azori is committed to protecting your privacy and handling your data in an open and transparent manner. We comply with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. Our practices regarding the collection, storage, processing, and protection of your personal data are outlined in our Privacy Policy. You have the right to access, correct, delete, or restrict the processing of your personal data. For more details, please refer to our Privacy Policy.

Azori's Limited License to You

By accessing the Azori Website, you acknowledge and agree to specific restrictions regarding the use of our content. It is expressly prohibited to engage in the improper or unauthorized use of our materials. This includes modifying, copying, reproducing, republishing, uploading, posting, transmitting, translating, selling, creating derivative works, exploiting, or distributing our content in any manner, including electronically, whether for personal or commercial use, or for financial gain.

The use of any part of our Website, including its content and products, without our express written permission is strictly forbidden. Any such unauthorized use may constitute infringement, potentially leading to legal action against you. You are also prohibited from falsely representing yourself as the creator of our Products, Programs, Services, or Program Materials, in whole or in part, and from sharing purchased materials with individuals who have not bought them.

Furthermore, using our Products, Programs, and Services for personal gain, in a business or commercial setting, or in any way that earns you money, is strictly against our terms. We consider any of these actions, including those mentioned above, as potential infringement and/or theft of our work, violating these Terms and Conditions and applicable laws. We reserve the right to take legal action to the fullest extent permitted by law.

Should you wish to use any content from our Website, a written permission request must be sent to us in advance via email to hello@azori.co.uk.

User-Generated Content Policy for Azori

When you post or submit any material on or through our Website, such as comments, posts, photos, images, videos, or other contributions, you are asserting that you are the rightful owner of all such materials and that you are at least 18 years old. By submitting or posting content on our Website, you are granting Azori, and any party authorized by us, the right to incorporate this content into our Website, Products, Programs, Services, and/or Program Materials. This includes granting us a comprehensive, royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, distribute, and publicly display your submissions, in any manner we see fit.

It's important for you to acknowledge that by posting content, you agree to avoid posting material that could be harmful, defamatory, illegal, or offensive to us or other users. This includes a strict prohibition against cyberbullying. Be aware that such content will be removed immediately and may lead to legal action against you. You must use our Website for lawful purposes only and not post content that infringes upon the rights of others constitutes a criminal offence, is vulgar or obscene, or is otherwise objectionable.

Azori reserves the right to determine if the content you post is objectionable and to remove it at our discretion. If your post leads to legal action, either from us or a third party, you agree to indemnify Azori against any legal ramifications or consequences that may arise from your actions.

Disclaimer

The Website is primarily designed to provide educational information to its visitors. The content available on this Website or obtained through opting into our email list, freebies, or similar channels is for educational and informational purposes only. Azori does not guarantee any specific results, changes, gains, outcomes, financial, legal, or medical, as a result of using our Website, Programs, Products, Services, or Coaching Programs. Your engagement with our Website, Programs, Products, Services, or Coaching Programs is entirely voluntary.

As a user, you understand that your interaction with our Website, including the use of information contained herein and the purchase of products, is a voluntary decision. Azori is not liable for any harm or damage to you, your business, or any other entity that might result from the direct or indirect use of the materials or content on our Website. You agree to absolve Azori of any responsibility for damages resulting from your use of our content, products, services, or information distributed through email.

It is important to understand that Azori and its representatives are not medical, legal, financial, or business professionals. The content on our Website or within our products and services is not intended to replace professional advice. We strongly advise consulting with qualified professionals for any legal, business, medical, or financial queries specific to your situation.

Technology Disclaimer

Azori makes every effort to provide accurate and up-to-date information on our Website. However, we do not guarantee the delivery, accuracy, timeliness, performance, completeness, or suitability of this information. Given the evolving nature of our content, Azori cannot be held responsible for any inaccuracies or errors in the content to the fullest extent permitted by UK law.

Access to our Website may occasionally be suspended or restricted for maintenance, updates, or other reasons. Azori is not liable for any damages or refunds resulting from the unavailability or impaired access to our Website, regardless of the cause.

When you provide information to Azori, such as your name, email address, and payment details for purchases, it is your responsibility to ensure the accuracy of this information. Azori is not responsible for any issues or damages that arise from the provision of false or inaccurate information by you. If such cases lead to any damages, you may be held liable.

Confidential Information Handling by Azori

In your interactions with our Website, such as subscribing to our email list or accessing our blog, you may be required to provide various types of personal and sensitive information. This could include comments, photographs, images, videos, audio recordings, email addresses, phone numbers, street addresses, billing details, usernames, passwords, birthdays, preferences, interests, assignments, and other personally identifying information ("Confidential Information"). By submitting such Confidential Information, you are granting Azori the permission to use and securely store this information in line with our Terms and Conditions and Privacy Policy.

Azori commits to employing our best efforts to maintain the safety and confidentiality of your information. If you find any of your Confidential Information to be incorrect or incomplete, we encourage you to contact us promptly so we can make necessary corrections. It's important to note that you are responsible for managing your account credentials, and any sharing of this information is at your own risk.

When you provide us with Confidential Information, it is understood that you do so voluntarily. You represent that the information you provide is accurate, current, and rightfully yours. Impersonating someone else or using someone else's information without their consent is strictly prohibited, and you are liable for any consequences that arise from such actions.

Azori ensures that all Confidential Information is treated with the utmost confidentiality and will not be disclosed to third parties, except under the following circumstances:

- In accordance with our Terms and Conditions, Terms of Use, Privacy Policy, and Disclaimer.
- When required by law.
- In a good faith belief that such action is necessary to comply with legal processes or laws.
- To defend and protect the rights or property of Azori, our users, or purchasers.
- When it's necessary to protect the personal safety of our users, purchasers, or the public.

We will not sell, distribute, or lease your Confidential Information to third parties without your explicit consent, except as required by law.

Limitation of Liability for Azori

Azori is not responsible or liable for any information, products, or materials requested or received through our Website, Programs, Products, Services, or Program Materials. We do not accept liability for any accidents, delays, injuries, harm, losses, damages, death, lost profits, personal or business interruptions, misapplication of information, physical or mental health issues, or any other adverse outcomes, regardless of the cause. This includes acts or defaults by any individual or business associated with us, including owners, staff, agents, joint venture partners, contractors, vendors, affiliates, or others who contribute to our Website, Programs, Products, Services, or Program Materials.

When you use our Website or subscribe to our email list, you do so voluntarily, accepting full responsibility for your actions, choices, and the consequences thereof. Your use of the Azori Website signifies your agreement to absolve Azori and anyone associated with us, including employees, consultants, affiliates, guest bloggers, joint venture partners, and staff, from any liability for losses, damages, injuries, or legal issues arising from your use of our Website or the information, content, or products obtained through it.

Azori will not be liable for any direct or indirect damages resulting from your use of our Website, the information it contains, or any products or services purchased from it. This includes all forms of damages, such as general, specific, incidental, consequential, punitive, or special damages. We are also not responsible for any loss to your business, including but not limited to lost revenues, clients, business opportunities, anticipated income, sales, data, or any computer-related issues arising from your use of our Website.

While we take reasonable precautions to safeguard information, Azori is not liable for unauthorised access or use of your information by third parties, whether due to negligence, system failures, or any other legal theory of liability, even if foreseeable.

Additionally, Azori is not responsible for the policies of third-party payment processors used on our Website. By using these services, you are subject to their terms and conditions in addition to ours. We recommend you review these policies carefully. Azori will not be held accountable for any issues arising from the use of third-party payment services, and you agree not to pursue claims against us related to such services.

Indemnification Agreement with Azori

As a user of the Website, you agree to defend, indemnify, and hold harmless Azori, including our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees from any claims, causes of action, damages, liabilities, costs, and expenses, including legal fees, related to your use of our Website, Products, Programs, Services, or Program Materials, or any breach of your obligations, warranties, representations, or covenants stated in these Terms of Use or other agreements with us.

In instances where Azori is required to defend itself in actions involving you, or where your participation would assist our defence, you agree to cooperate and provide necessary evidence, documents, testimony, or other information without charge. We are not responsible for content posted to our Website by third parties, and as a user, you agree to release Azori from any claims arising from such third-party content.

Azori will not be liable for any damages, direct or indirect, arising from your use of or reliance on any information on our Website or from products or services purchased from it. This includes information authored by third parties, whether endorsed by us or not. You agree to release Azori from any claims related to reliance on third-party information on our Website.

While we strive to monitor content, Azori cannot be accountable for material posted by users outside of our control. If you encounter objectionable or offensive content posted by a third party on our Website, we ask that you notify us and refrain from taking any legal action based on such content. By using our Website, you agree to release us from any claims arising from third-party content.

Release of Claims

Azori will not be liable for any direct, indirect, special, incidental, equitable, or consequential damages arising from the use of or reliance on our Website, Programs, Products, Services, or Program Materials. This limitation of liability applies to any claims related to lost profits, business interruptions, personal injuries, accidents, misapplication of information, or any physical or mental health issues, regardless of whether we have been advised of the possibility of such damages. By using our services, you release Azori from all such claims.

Dispute Resolution

Azori aims to resolve any disagreements amicably through written correspondence. If a resolution is not reached, the only method for legal dispute resolution will be binding arbitration before a single arbitrator, in accordance with the rules of a recognised arbitration association in the UK. Before arbitration, you should email us at hello@azori.co.uk with your concerns. The sole remedy available through arbitration will be a full refund of payments made to date. The arbitrator's decision will be final and binding and may be entered as a judgment in a court with appropriate jurisdiction.

In case of a dispute, you agree not to publicly disparage Azori, including on social media. This does not restrict your ability to share opinions as part of a legal process.

If any terms of these Terms and Conditions are deemed invalid or unenforceable, it will not affect the validity or enforceability of the remaining terms.

Governing Law

These Terms and Conditions, including any disputes relating to the content on this Website or arising from the use of our Products, Programs, Services, or Program Materials, shall be governed by and construed in accordance with the laws of England and Wales. This applies regardless of your location, nationality, or the place of execution of the agreement between us. By using this Website, you expressly agree that exclusive jurisdiction for any dispute with Azori lies in the courts of England and Wales and you further agree and submit to the exercise of personal jurisdiction in these courts in connection with any dispute involving Azori or its affiliates, employees, officers, directors, agents, and providers.

Severability Clause

If any part of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining parts will continue to be in effect. The unenforceable term will be replaced with an enforceable term that most closely matches the intent of the original term.

Termination

Azori reserves the right to refuse or terminate your access to our Website at any time, for any reason, with or without notice. In such cases, no explanation is required. If you have made purchases, we will determine if you are entitled to or allowed continued use of the purchased information, and provide access in a manner we deem fit.

Updates and Modifications Clause

Azori reserves the right to amend these Terms and Conditions at any time. Changes will be effective immediately upon posting on our Website. We will endeavour to notify you of significant changes through email or a notice on our Website.

Contact Information

For any inquiries or concerns regarding these Terms and Conditions, please contact us at hello@azori.co.uk. Our customer service team will be happy to assist you.

Please also review our Privacy Policy to understand how your information is stored and shared.

Terms & Conditions

the legal stuff